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Key Takeaways Service animals are not pets and must be accommodated without pet fees or deposits, as protected by fair housing laws in Chicago. Landlords can request limited verification of the need for a service animal but cannot demand training certificates or detailed medical information. Reasonable accommodations are required unless the animal poses a direct threat or causes major damage, and consistent, fair policies help avoid legal issues. Are you unsure how to handle a rental application from a resident who has a service animal? As a rental property owner, it’s natural to feel uncertain when navigating legal obligations, resident rights, and your own responsibilities. Many landlords wonder whether they can enforce pet restrictions or charge pet deposits in these cases, but service animals fall into a very different category. Understanding the rules around them isn’t just important, it’s essential for staying compliant and protecting your investment. If you’re managing properties in Chicago, MTD Property Management for investors in Chicago is well-versed in helping landlords like you make informed, confident decisions while staying on the right side of fair housing laws.














